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Digital delivery

After a successful purchase, your purchase email provides access to your invoice, license details, and download. Keep that email somewhere safe. If it does not arrive, check spam and contact mail@bookboy.xyz from the email address used at checkout.

BookBoy is a digital macOS app. There is no physical shipment. You need a compatible Mac and an internet connection for initial activation and the first local voice-model download.

Before requesting a refund

• Check the system requirements and use the latest available BookBoy release.
• Contact support with the purchase email, what you expected, what happened, and any non-sensitive error details. We will try to resolve activation, installation, and product issues first.
• Do not send your full license key, PDF, voice sample, or private audio in an email unless support asks for a secure way to receive it.

Refunds and cancellation rights

Refund requests are reviewed fairly and case by case, particularly where BookBoy cannot be installed, activated, or used as described and support cannot resolve the issue. Contact mail@bookboy.xyz with your purchase email and order details.

Nothing in this policy limits any cancellation, refund, repair, replacement, or other consumer right that applies under the law where you live. Any legally required rights take priority over this page and the Terms of Use.

If a refund is issued

A full refund may end the related license entitlement and access to future licensed releases. The time for a refund to appear depends on the payment method and financial institution. Your invoice and purchase portal remain the best source for purchase records.